Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-repair-los-angeles.easygaragefix.com (hereafter referred to as “Garage Door Repair Los Angeles,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, usage, and protection, adhering to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Law on Data Privacy (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including our website (https://garage-door-repair-los-angeles.easygaragefix.com), mobile applications, services, and products offered under the Garage Door Repair Los Angeles brand. Please note that this policy does not cover third-party platforms, applications, or services accessed through links on our site, as these entities have their own privacy policies.

Processing Activities

This policy outlines our data handling practices in various scenarios:

  1. Authorized User Activities: When you use our applications and services with your account, we collect and process the information associated with your account.
  2. Website Visits: Visiting our websites linked to this Privacy Policy means you agree to the terms outlined here regarding data collection and usage.
  3. Communication with Us: We may reach out to you via newsletters, emails, phone calls, or text messages (SMS) for various purposes, including customer support, marketing, or promotional activities. Your consent is necessary for certain forms of communication, and you can opt-out at any time.

Personal Data Collection

We gather diverse types of personal information to provide and improve our services. Here’s a detailed breakdown:

  • Account Information: This includes your username, email address, and password used to access your account on our platforms.
  • Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Data associated with transactions conducted on our platform, including transaction amounts and billing addresses.
  • Purchase Information: Records of products or services purchased from us, along with any accompanying comments or reviews.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP address, device ID, and location data.
  • Location Data: Your geographical location information when using our location-based services or when your device is in use.
  • Feedback: Personal insights, suggestions, or comments you provide to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when users interact with our content or share their experiences.
  • Product Information: Details about the products you show interest in, purchase, or review on our site.

We collect this data through various methods: user input forms, account settings, browsing behavior, analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services. We utilize cookies for the following purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as allowing secure login.
  • Preference: Cookies remember settings you’ve chosen, like language preferences.
  • Analytics: They enable us to understand user behavior and improve our platform’s performance.

You can control non-essential (preferential) cookies through our Cookie Manager or by adjusting your browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required by law. When no longer needed, we securely delete or anonymize the data to ensure privacy.

Children’s Privacy

Our services are not intentionally designed for children under 18 years old. We do not knowingly collect personal information from minors without parental consent.

Your Rights (Dependent on Location)

The rights available to you depend on your jurisdiction:

  • Access: You have the right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: You can ask for correction if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
  • Restriction: You may limit our use of your personal data in specific situations.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to processing your data for specific purposes.
  • Non-Discrimination: You are protected against unfair treatment due to exercising your privacy rights.
  • Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority regarding our data handling practices.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any queries related to privacy, data requests (including unsubscribe), or if you have concerns about our data practices, please contact us: